Shipping & Returns
Shipping
All orders are packed and dispatched from Australia within 2–3 business days (Mon–Fri, excluding public holidays). You'll get tracking by email as soon as your order leaves us.
- Standard — $10 AUD, 2–7 business days
- Express — $15 AUD, 1–3 business days
- Free standard shipping on orders over $150 AUD
Delivery times are estimates from Australia Post and can run longer during sale periods or holidays. We currently ship within Australia only — international is coming. Join the mailing list to hear when it does.
Returns
We want you to be happy with your purchase. If your item isn't quite right, you can request a return within 14 days of receiving your order.
Items must be:
- Unworn and unwashed
- In their original condition
- Returned with original tags and packaging
Please note: for hygiene reasons, we are unable to accept returns or exchanges on headwear unless the item arrives faulty or incorrect.
- Return postage is at your own cost — we recommend a tracked service, as we can't be responsible for parcels lost on the way back.
- Refunds are issued to your original payment method within 5 business days of us receiving the item. Original shipping costs aren't refunded.
- Exchanges: happy to swap sizes where stock allows — get in touch and we'll hold it for you.
Faulty or incorrect items
If something arrives faulty, damaged, or isn't what you ordered, contact us within 14 days with your order number and a few photos. We'll cover return postage and send a replacement or full refund. Nothing here limits your rights under Australian Consumer Law.
Starting a return
Send us a message through the contact page with your order number and what you'd like to do. We reply within 24–48 hours (Mon–Fri) and will send return instructions from there.
